The winners of the 16th annual British Institute of Facilities Management (BIFM) Awards 2016 were announced at the Grosvenor House Hotel, London on 10 October 2016.

The winners are:

PEOPLE
The individuals, teams and organisations who invest in their people, who lead, are cutting edge and drive improvements.

Newcomer of the Year; read more and watch a video interview here 
Winner: Pleun van Deurssen, Incentive FM Ltd
Highly Commended: Charlotte Miller, Sodexo
Read more and hear from Pleun van Deurssen here > 

Manager of the Year (new category for 2016)
Winner: Suzanne Beck, Carillion Barts NHS Trust contract
Highly Commended: Cova Montes, Emprise Services plc
Read more and hear from Suzanne Beck here >

Leader of the Year (new category for 2016)
Winner: Katy Dowding, Skanska
Read more and hear from Katie Dowding here >

Team of the Year 
Winner: CBRE Global Workplace Solutions and the AA
Highly Commended: National Grid and 14forty
Read more and hear from the winners > 

Learning and Career Development
Winner: Nationwide Window Cleaning – How Nurturing Talent Delivers Growth for NWC
Highly Commended: BT Facilities Services
Read more and hear from the winners >

Lifetime Achievement 
Winner: Keith Glennister, ISS
Read more here >

INNOVATION
Recognising innovative facilities management technology, systems, products and services, and the benefits they bring from cost-savings to enhanced interaction.

Innovation in Technology and Systems 
Winner: Humanforce – Changing the Way FM Works
Highly Commended: BAM FM Ireland Ltd – Digitizing Assets & Delivering BIM2FM
Read more and hear from the winner >

New Product or Service of the Year 
Winner: Heathrow Airport Ltd – Spot & Report – Heathrow’s Fault Reporting Smartphone Application
Read more and hear from Heathrow >

IMPACT
Demonstrating the real tangible impact good FM brings to business, the environment and society.

Brand Impact 
Winner: Gather & Gather
Highly Commended: Skanska – Improving people’s lives
Read more and hear from Gather & Gather >

Impact on Customer Experience 
Winner: Carillion Customer Experience Centre
Highly Commended: Mitie 1team and Vodafone – Our Journey to World Class through Customer Experience
Read more and hear from the winner >

Impact on Organisational Performance (new category for 2016)
Winner: National Grid and 14forty – Smart Work Space
Highly Commended: Kentish & Co, Sodexo and Johnson & Johnson – Revolutionising FM Performance at Johnson & Johnson
Read more and hear from National Grid and 14forty >

Impact on Sustainability
Winner: BaxterStorey – Food Waste Costing the Earth
Highly Commended: Supply Chain Sustainability School
Read more and hear from BaxterStorey >

Workplace Impact
Winner: Ministry of Justice Commuter Hubs Powered By Matrix Booking
Highly Commended: AstraZeneca – Middlewood Court, Macclesfield Campus –
‘A Great Place to Work’
Read more and hear from the MoJ >

Societal Impact
Winner: VINCI Facilities
Highly Commended: South London & Maudsley NHS Trust – Lambeth Sheltered Contract
Read more and hear from VINCI >

The BIFM Awards 2017 will open for entries in January 2017 and the ceremony will take place on 9 October 2017 at the Grosvenor House Hotel, London. Find out more at www.bifmawards.org

© 2017 The British Institute of Facilities Management
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