Open/Close Menu Recognising Excellence in Facilities Management
Winners 2017

Individuals and organisations driving innovation and delivering exceptional results in facilities management stepped into the spotlight when the winners of the British Institute of Facilities Management (BIFM) Awards 2017 were revealed.

Now in their 17th year, the Awards celebrated the very best the FM industry has to offer, honouring the outstanding contributions helping to advance the profession and industry and acting as a benchmark for excellence across the FM sector.

The highlight of the BIFM calendar, the winners were announced during the dazzling Awards ceremony attended by 1200 FM professionals and hosted by TV comedian, stage actor and movie star Stephen Mangan at London’s prestigious Grosvenor House Hotel on Monday (9 Oct).

Supported by headline sponsor Carillion, accolades were awarded in 12 categories across the themes of People, Innovation and Impact.

The winners were:

People: Celebrating the individuals, teams and organisations which invest in their people,
provide inspiring leadership and drive improvements.

Newcomer of the Year
Winner: Conrad Dinsmore, ISS Facility Services
Leader of the Year
Winner: Andrew Smart, Cushman & Wakefield
Manager of the Year
Winner: Mike Gibson, Qwest Services, ENGIE
Highly Commended: Lee Hannan, BAM FM
Team of the Year
Winner: Carillion Services, Northwood Headquarters
Highly Commended:
– UBS Integrated Facility Management
– Foreign & Commonwealth Office, Facilities Management Client Unit
Lifetime Achievement
Winner: Marilyn Standley, FBIFM

Innovation: Recognising cutting-edge FM developments and the benefits they bring.

Innovation in Technology and Systems
Winner: AstraZenca, Macclesfield Campus
Highly Commended: intu in partnership with Invida, Lifecycle: out of the shadows
New Product or Service of the Year
Winner: Rapid Washroooms Ltd, Smart Washroom Solutions

Impact: Highlighting the tangible impact outstanding FM brings to business, the environment
and society

Impact on Customer Experience
Winner: Macro, Emirates Air Line
Impact on Employee Experience
Winner: Johnson & Johnson 2020 Workplace Experience Strategy
Impact on the Environment
Winner: Landsec, Caring for the Environment
Highly Commended: Khadamat, Facilities Management LLC
Impact on Organisational Performance
Winner: UBS, Integrated Facility Management
Impact on Society
Winner: Recycling Lives
Highly Commended: Apleona, GVA and Cherry Tree Shopping Centre, Health on the High Street.

BIFM Awards chair of judges Steve Gladwin said: “It is a unique occasion that brings together the whole of the FM industry to recognise the importance of FM in facilitating the best environments in which people live, work and play, and we are very proud of the importance the industry continues to place on winning a BIFM Award.

“Ultimately, the Awards showcase the adaptability of individuals and organisations across our ever-evolving and dynamic profession, and it has been a true pleasure to be able to turn the spotlight on our deserving winners and celebrate excellence, innovation and talent at all levels across a plethora of FM functions and economic sectors.”

The BIFM Awards 2018 will open for entries in January.

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© 2017 The British Institute of Facilities Management
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