Congratulations to the BIFM Awards FM projects and initiatives shortlisted in the BIFM Awards impact categories. The finalists in these categories demonstrate the real and tangible impact that good FM brings to business, the environment and society.

Here are tine finalists shortlisted in the BIFM awards ‘Impact’ categories:

Impact on Customer Experience:

These finalists have been recognised for demonstrating how customer experience is paramount in their FM vision, mission and strategy of delivering exceptional services. The winner will show how facilities management practice has been vital to attracting and retaining customers through use of innovative tools, practices and measures.

Congratulations to:

> Broadgate Estates, Enabling remarkable places to perform
> Landsec, Aspire As One
> Mace Macro, Emirates Air Line
> Mosanada Facilities Management Services, Redefining customer experience in the > Gulf
> OCS Group, Airport PRM
> Robertson Facilities Management, Collaborative working programme with Teesside University

Impact on Employee Experience:

These finalists demonstrate leading edge facilities management that is working to maximise the productive potential of their organisation’s workforce through delivering excellent employee experiences.
Congratulations to:

> GlaxoSmithKline in collaboration with Sodexo and CBRE, Service Standardisation Programme
> Johnson & Johnson, 2020 Workplace Experience Strategy
> Landsec and Bennett Hay
> Phonographic Performance Ltd, Oasis
> VINCImouchel Ltd and Lincolnshire County Council, ONE Team: Uniting employees to transform Lincolnshire’s property services

Impact on the Environment:
These finalists have been recognised for their innovative environmental initiatives that objectively demonstrate the positive impact that they have had on the organisation and society at large.

Congratulations to:

> Bank of America, Merrill Lynch and CBRE Global Workplace Solutions
> Foreign and Commonwealth Office, #FCO2: Delivering a world-class platform
> Khadamat Facilities Management
> Landsec, Caring for the environment
> RBS, Investing in technology and people
> Skanska, Waste management: A culture of change

Impact on Organisational Performance:

These finalists have been recognised for best practice and innovation in the FM industry, showing significant contribution to the performance of the organisation and the resulting benefits for their shareholders, employees and customers. Congratulations to:

> Mitie, Mitie innovate mail services for Essex County Council
> Prudential Corporate Property and CBRE, Supplier relationship management
> Sodexo, Working with Zurich to re-think the workplace experience
> Teach First, Agile working at Teach First

Impact on Society:

These finalists have been recognised for excellent facilities management that contributes to the fabric of society. The judges will be seeking evidence of benefit to individuals, groups or communities as an outcome from an FM initiative.

Congratulations to:

> Apleona, Health in the High Street
> ENGIE and the London Borough of Lambeth
> Recycling Lives
> Tesco Stores Ltd and Premier Workplace Services, Social value and sustainable outcomes
> Virgin Money, Sheffield Lounge

The winners will be announced along with all the other categories at the Awards ceremony on 9 October at Grosvenor House Hotel, Park Lane, London.

> Click here to book tickets to see the winners

> Click here see the finalists in the BIFM Awards People categories

> Click here to see the finalists in the BIFM Awards Innovation categories

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