Meet the 2017 finalists in this category

Register your interest in entering the BIFM Awards 2018

The winner of the Manager of the Year Award will be an experienced FM exponent who has delivered cutting edge service, is a team player and who is responsible for managing others and steering them to success. The winner will be an ambassador for their employer and for FM as a profession who has achieved notable career success and who demonstrates the highest levels of support and commitment to the wider FM profession.

From the Lead Judge, Sarah Hodge MSc CBIFM

Sarah hodgeThe Manager of the Year Award is a unique opportunity for individuals to be recognised for their outstanding professionalism, team leadership, FM career success and support for the FM industry. We are seeking applications from experienced individuals, either directly or via nomination, who have been practicing FM in a management position for several years, who are passionate about their profession and their job and who are driven by customer service and a strong desire to improve standards. Winners in this category provide inspiration and act as a role model for junior members of the FM industry whilst commanding respect in equal measure from colleagues and leaders.


Entry guidance

> Judges will be looking for evidence of outstanding qualities, including the drive for success, commitment and knowledge of the industry combined with how FM can help shape the direction of their business. We seek entries either from individuals who believe they meet these criteria or who are nominated by their employer, colleagues or peers as doing so.

> Candidates’ industry exposure and experience should reflect across a broad range of achievement in FM service and delivery. This includes both substantive management responsibilities and a deep-seated service ethic.

> Candidates should be well connected and be considered a ‘go-to’ person and resource for work colleagues, senior company officers and industry contemporaries alike.

> Candidates should be opinion leaders who understand where the boundaries of the profession lie and have shown a passion for pushing those boundaries back.

> Evidence of original thinking in addressing FM specific issues should also be presented.


Professionals from any type of organisation can apply but must have a managerial level FM role and relevant managerial responsibilities including being responsible for and managing the work of others to deliver FM provision; with proven experience and achievements at this level.

Judging criteria

The following must be demonstrated in the submission:

> Cutting edge service delivery – evidence of projects, service tasks, delivery programmes that show a clear pioneering or class-leading service.

> Team leadership – description of teams, functions and examples of leadership success.

> Organisational impact – demonstration of candidates’ influence within their organisation and their ambassadorial qualities.

> Career experience and successes to date – performance successes and achievements.

> Support for the FM industry – including public profile, thought leadership and professional interests outside of their current organisation.

> Impact on the Judges – this will depend upon the overall quality of the submission and the performance of the candidates in their presentation/interview before a panel of judges.

The written submission for this category is worth 25% of the overall score. The presentation round is worth 75%.

Submissions should include:

> Current organisation chart.

> A brief CV, incorporating a summary of the candidate’s career to date, key achievements and innovations, plus any salient or innovative use of FM methodologies, processes or systems and other notable information.

> Letter(s) of support from a senior director within the candidate’s current company, former employers and/or from third parties who have benefitted from the candidate’s career achievements.

> A brief statement on what the candidate considers to be the key challenges and opportunities facing the FM profession and what they see as potential solutions or developments within the industry.

> A personal statement indicating how the candidate has driven initiatives and changes that have made the delivery or service of FM.

Attend the BIFM 2017 Awards