This Award recognises the most innovative application of systems or technology in FM. Its scope is wide and can relate to service delivery, use of space, management of resources or any other area where technology has been employed to improve FM service delivery to the customer. The primary measure of success will be how the innovation improved the solution to a problem or challenge.
From the lead judge, Ross Abbate
“Working smarter? We’re looking for innovations that improve service for your customers or business. Demonstrate to us the benefits, tell us how your system, technology or invention was developed and who was involved. How did your great idea come to life? Do its advantages make it a worthwhile spend? How will you take it forward?“
In this Award, we are looking for demonstrably effective innovation in the use of technology or systems in the FM work environment. Your entry should begin by describing the challenge, problem or requirement, and set out the business case for the solution you have developed. Describe the technology solution, remembering that photos, illustrations and screen shots can be an effective way of demonstrating some of the features of the system. Tell us about the benefits achieved, describing how these can be measured. Explain the cost-benefit analysis – what is the payback period for the investment you made? What do you think are the wider benefits for the FM industry? If more than one company or party was involved in the project, please describe what roles each party fulfilled.
It can be simple and inexpensive or the most complicated rationalisation. Entries must have evidence of results from implementation; please do not submit an entry in this category that are planned or are in development, in the process of being implemented, launched or are aspirational.
The following must be demonstrated in the submission:
> Statement of the requirement, problem or challenge
> Business case
> The technology/systems solution – explain clearly how this is innovative
> Measurement of success – including cost-benefit analysis
> Wider application in the FM field
> Next steps for the innovation
The written submission for this category is worth 40% of the overall score. The presentation round is worth 60%.