Finalists’ previews

The Impact on Environment Award seeks to identify and reward innovative environmental initiatives that can objectively demonstrate the positive impact that they have had on the organisation and society at large. Entries must relate to projects, services or innovations that have been successfully implemented and for which proven (and evidenced) benefits and outcomes can be shown. Remember care for the environment is about more than just energy and waste management – procedures for which are now standard across many organisations.

Finalists in the Impact on the Environment category of the BIFM Awards 2017 are:

Bank of America Merrill Lynch and CBRE Global Workplace Solutions

Two global organisations have formed a unique partnership setting a new standard for environmental stewardship and innovation within their industries.

In 1993, CBRE, the world’s largest provider of commercial real estate services, began working with Bank of America in the U.S. and today works with the bank in various locations across the globe.

In partnership the firms have educated staff and transformed the real estate portfolios into high-performing environmentally-friendly buildings. They have acted as a catalyst for positive change, influencing the way their internal and external stakeholders approach sustainability, and leading the way to a low-carbon future. In just five years, the two firms have exceeded several environmental objectives, overcoming challenges and embedding sound principles that will underpin their continued success.

Last year the bank enhanced its environmental operations commitment to reduce its impact by setting a goal to become carbon neutral and purchase 100% renewable electricity by 2020. It also reset its existing aggressive reduction targets for GHG emissions, water and energy.

Within EMEA specifically, Bank of America Merrill Lynch has exceeded several goals including achieving a 40% reduction in location-based CO2e emissions, and a 44% reduction in electricity use over the past seven years.


Foreign & Commonwealth Office in Partnership with Interserve Plc, #FCO2: Delivering a world-class platform

The Foreign and Commonwealth Office (FCO) has made promoting sustainable growth a priority. The FCO is determined that all aspects of operations across its global network are managed sustainably. This gives credibility to our policy goal of promoting a low carbon, high growth global economy, and is essential in meeting legal obligations and wider government sustainability targets.

Our IT Data Centres provide us with a global service and account for over 30% of our total electricity consumption in the UK. Cold-aisle containment and an IT cooling policy have reduced consumption by 19% since 2014/15. This delivers both environmental performance and long-term efficiency for UK taxpayers.

We strive to achieve good practice water consumption, but it is a challenge that requires constant innovation. In our King Charles Street headquarters (a Grade 1 listed building), our FM partners, Interserve, developed a bespoke partially closed loop system for our three cooling towers. The new system ‘cleanses’ and recycles water that would otherwise be discharged to drain during the blow down process. This is saving some 38% of total cooling tower water usage, cuts lime-scale through evaporation, and reduces the need for mains-water make-up. It’s a great example of partnering and innovation.


Khadamat Facilities Management LLC

Khadamat Facilities Management LLC provides a range of integrated facilities management services to the UAE University in Al Ain, UAE. Khadamat is a Joint Venture between Mubadala Investment Company and Serco, and the contract to provide services to the UAE University is the first PPP Project in the region.

Khadamat is committed to the protection of the environment through minimising the impact upon it and through the implementation of a Vision, Strategy and Plan to instil a strong sustainability culture amongst employees and suppliers and, in addition, are using best endeavours to integrate with and educate Customer organisation on sustainability issues.

The sustainability initiatives are tailored to support the vision of the Federal and Local Regulations of the Emirate of Abu Dhabi in support of the Abu Dhabi Environment Vision 2030.

Khadamat strongly believes that through their commitment, and through the initiatives of this small Facilities Management Company, they will improve the quality of life for everyone in the UAE University; Al Ain city and the region as a whole and, will help improve the international standing and reputation of this Country.

Landsec, Caring for the Environment

Landsec’s vision is to be the UK listed real estate sustainability leader. Through its efficient resources programme, it has delivered significant  improvements in environmental performance against ambitious targets on carbon, energy and waste management. Our approach can be summarised through the following:

Partnership – understanding the power of well-established commercial partnerships to align targets with service partners and deliver results.

Innovation – bespoke, performance based agreements to challenge established contracting models and allow innovative solutions to tackle material environmental issues.

Energy management – resetting the expectation from building maintenance provider to building performance operator. An industry leading energy reduction partnership with NG Bailey has helped to deliver reductions in energy and carbon intensity of 13% and 18.5% to date across the company.

Waste management – investing in the implementation of a new waste service strategy with Bywaters to increase recycling rates from 41.8% to 72.8% in only two years. This performance was delivered through advanced training, multilingual signage, enhanced audits, bespoke reporting and investment in additional offsite segregation and shredding machines.

Customer – engaging occupiers through our programme was key in delivering customer excellence. Delivering business focussed solutions for customers is at the heart of our strategy using performance data to act proactively, not reactively.


RBS, Innovation and Partnerships for Business and Environment

RBS climate change activity falls under three categories:

  • Helping customers – recognised by Infra Deals as the leading lender to the UK renewables sector by number of transactions over the past 5 years (2012-2016).
  • Customers in carbon intensive industries – Where clients or projects don’t meet policy criteria support is withdraw.
  •  Operations – Working to eliminate the net carbon footprint of their own operations and supply chain.

RBS long term strategy to reduce the environmental impact of serving customers is underpinned by technology, innovation and engaging stakeholders. The programme recognises that efficient technology requires engaged users, and conversely that new technology can encourage people to do the right thing. The submission brings together BIFM environmental training for FMs, new technology from the RBS innovation Gateway, projects in partnership with suppliers and a bank wide employee engagement app JUMP.

RBS outperformed key targets and increased 2020 ambition this year. The decrease in scope 1 and 2 carbon emissions is largely attributable to a 15% per FTE reduction in energy consumption since 2014.


Skanska UK: A culture of change

Skanska’s waste management service aims to improve compliance and reduce costs within healthcare and other environments.

Focusing on building and maintaining strong customer and supply chain partnerships, Skanska has developed a comprehensive behavioural change programme that improves waste segregation compliance. The programme educates and trains all staff on correct waste management and works at every stage of the waste hierarchy.

Sustainability and reducing its environmental impact are key focus areas for Skanska. Its waste management service is fully aligned with the company’s unique Journey to Deep Green™ initiative which drives sustainability across the business and reaches out to customers to contribute to a more sustainable future.

By improving environmental compliance and embracing sustainable behaviour, Skanska has delivered significant cost savings for the NHS. Skanska has developed this service for delivery across the UK throughout the healthcare sector. Skanska provides operational excellence through ethical, sustainable solutions.

From the Lead Judge, Mike Packham

Mike Packham

 Society at large is placing ever greater emphasis on environmental issues – as evidenced by the recent Paris Agreement. As custodians of the working environment, FM’s are uniquely placed to influence the impact that their organisations have on the environment. This is of course where this Award comes into play. What we are looking for are entries that demonstrate the positive impact that FM can have on the broad range of environmentally related issues – both within the context of the organisation itself and in relation to wider society.

Attend the BIFM 2017 Awards