This Award recognises the way that excellent facilities management contributes to the fabric of society. The judges will be seeking evidence of benefit to individuals, groups or communities as an outcome from an FM initiative.
Eligible entries are those where a sustained impact on society has been created, evolved and delivered during the last five years.
Finalists in the Impact on Society category of the BIFM Awards 2017 are:
Apleona, GVA and Cherry Tree Shopping Centre, Health in the High Street
Apleona is a UK provider of integrated facilities management. With a client base that extends across 250 UK operational sites, Apleona employs 2200 talented people to deliver service solutions that work for their clients. Apleona‘s service solution is tailored to deliver building and facilities management, technical and workplace services through a model that operates through self-delivery.
Apleona and partner organisation GVA continue to innovate and progress Corporate Social Responsibility ideas into workable initiatives across the portfolio of properties under their management. A collaboration between Cherry Tree Shopping Centre and Well on Wirral evolved with the aim of delivering enhanced community health and wellbeing through ‘Health on the High Street’ in the retail environment. The centre management team presented the opportunity and benefits to the landlord who in turn agreed to providing a vacant unit for use. The unit was refurbished by the FM team using recycled materials in readiness for opening as a Well on Wirral health centre on a one day per week basis.
‘Health on the High Street’ is testament of the time, effort and engagement invested to secure a sustainable, value adding community focused initiative which brings enhanced societal benefits to a retail environment.
London Borough of Lambeth and ENGIE
A TFM partnership between the London Borough of Lambeth and ENGIE has been delivering sustainable, value-for-money, high quality services for the local community since 2012, making a real difference to the lives of people who live and work in the borough. At the heart of this arrangement, and its success so far, is a professional and consistent FM partnership that brings services together under one accountable provider, adding value to the working environment, demonstrating the value of excellence in facilities management and the impact it can have on society.
ENGIE delivers total facilities management across approximately 250 sites in Lambeth comprising parks, leisure centres, offices, one-stop shops, toilet blocks, listed buildings and civic landmarks, including Lambeth Town Hall.
The partnership will continue over the next two years to support the delivery of the Council’s strategic aim of making Lambeth a place of ‘ambition and fairness for all’. Every part of our work within the borough is focused on the three equally important, and mutually reinforcing priorities for the Council; inclusive growth, reducing inequality and strong and sustainable neighbourhoods.
Premier Workplace Services and Tesco Stores Ltd, Social value and sustainable outcomes from FM
Premier Workplace Services provide a range of services for those moving or changing their workplace including; move management, relocations, IT moves, refurbishment, sustainable clearances, furniture repair and refurbishment. Premier work closely with their long-term client Tesco Stores and this partnership acts as a catalyst to deliver exceptional FM practices.
Tesco has undergone a massive period of organisational workplace change, including the closure of Tesco’s HQ buildings and Tesco’s Ponsbourne Hotel. Premier operate The Giving Back Project, a sustainable initiative diverting quality redundant items of office furniture and IT to schools, charities and social enterprises. Tesco has been one of the largest supporters of this charitable initiative and the focus of the major closure programme was to donate as many items as possible to local charities rather than sell them. The hotel closure alone saw over 1,000 diverse assets donated to 16 local charities, including local hospices and homeless charities, with items used to kit out a flat for Arnold who was moving on from homelessness into his first accommodation.
In total these projects delivered significant social and environmental value locally, and this is now a business as usual approach for Tesco FM and the Premier Team.
Recycling Lives is a recycling and waste management organisation using clever business practice and partnerships to create social impact. It is the fastest-growing, independent waste management company in the UK, enjoying sales growth in the last two years of more than 50%. It offers ‘soft’ Facilities Management services to a wide range of businesses and organisations, including increasing diversion from landfill, reducing risks, meeting compliance and maximising on budgets. Recycling Lives implements bespoke strategies for Facilities Management. As well as a four-step approach to strategy – including key considerations around ageing assets, rising energy costs, equipment life cycle and individual budget and resource restraints – Recycling Lives offers its client unrivalled CSR. Central to its customer offer is its creation of social impact, offering tangible CSR to clients, via the Recycling Lives charity, which works in three areas:
- HMP Academies – rehabilitating offenders, to significantly reduce re-offending rates.
- Release Potential – structured support for marginalised individuals through employment and supported accommodation.
- Food Redistribution – distributing surplus food, to reduce food waste, tackle food poverty and support charitable organisations.
- Each of these programmes delivers social impact by creating millions of pounds of savings to society every year, including £4.1m in 2015/16.
Virgin Money Sheffield Lounge
Virgin Money is a bank that does things differently. It’s working hard to make everyone better off, and its seven customer Lounges – in Norwich, Edinburgh, Glasgow, Manchester, London and Sheffield are a great example of this.
In the year since the Sheffield Lounge opened, it’s become a real community hub. And its design encourages fun and interaction – for example, there’s a whole floor dedicated to games, with two full-size 10 pin bowling alley lanes, table football, a pool table, air hockey and a children’s play area. On another floor, customers can relax in the library and bar-style area.
It also offers free meeting space and facilities to local community groups and charities, and raises considerable amounts of money for good causes. For example, as part of Virgin Money’s support of the London Marathon, the Sheffield Lounge offered four free places to a local charity and ran a competition to choose which charity received them. Sheffield Royal Society for the Blind was awarded the places, and the Virgin Money Sheffield Lounge is actively supporting them in their aim to raise £10,000 through these Marathon places.