Does your employee experience strategy rival last year’s winner Johnson & Johnson?

Johnson & Johnson was named Impact on Employee Experience Winner at the 2017 BIFM Awards for their 2020 Workplace Experience Strategy (2020 WES).

Johnson & Johnson implemented 2020 WES to establish themselves as world leaders in innovation and employee experience, promoting Johnson & Johnson as not just a place to work but actively representing its culture, identity and values throughout the workplace.

The strategy, which was established in 2015, provides three key workplace standard tools for FM teams and stakeholders to establish best practice across the business, in their quest to become the healthiest workplace in the world by 2020 and to achieve full Leesman+ accreditation across all of its sites by 2020.

These tools put the company’s 130,000 employees at the heart of the business, and have increased employee satisfaction and perceived productivity amongst employees across over 800 Johnson & Johnson sites worldwide. The tools have also boosted the company’s overall brand identity and helped to attract and retain the best talent, and continue to be improved and developed, as the Johnson & Johnson workplace goes from strength to strength.

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Johnson & Johnson’s winning interview from the BIFM Awards’ ceremony 2017

A key priority of any in-house (client) FM team is to ensure that the workplace provides an employee experience which creates the best environment possible, enabling the organisation’s employees to be both at their best and their most productive.

Employers need to attract and retain talent and to maximize the performance of their staff. A positive employee experience is fundamental to supporting this aspiration. It encompasses a wide range of elements, from the day to day “business as usual” services, to the look and feel of the workplace, wellbeing, brand synergy, collaboration and communication.

Facilities Management brings together people, place and process. It is the glue that allows an organisation to be as productive as possible and this category is seeking leading in-house teams that possess a cutting edge when it comes to maximising the potential and productivity of staff by delivering a top-class employee experience.

As the category’s Lead Judge, Julie Kortens suggests, “many in-house (client) teams are leading the way in demonstrating how FM can transform the employee experience in their organisation. We are really keen to hear how they add value, influence workplace strategy, employee wellbeing, culture and the overall productivity of their business. I am thrilled to be the lead judge on this category because it will highlight not only the winner but also so much of what is amazing about our profession.”

> Read more about this category and start your entry here

> See all past winners

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© 2017 The British Institute of Facilities Management
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